technical information & FAQ


Aerodynamics & Rim Profiles

Q: I want the fastest front wheel that you make – which wheel should I go for?

Q: I would like a front wheel to TT/Tri on. I would like to use this wheel in all conditions so it needs to be stable in cross winds whilst being super fast on calm days. Which wheel should I go for?

Q: What is “Yaw Angle” and how does it affect my aero wheels?

Q: Can I use a disc wheel even when it’s really windy?

Q: A lot of your wheels now have a wider rim – isn’t this detrimental to aerodynamic performance?

Q: Are your wheels wind tunnel tested?

Q: How do your wheels compare to other manufacturers aero wheels with regards to aerodynamic performance?

Tyres for HED Wheels

Q: Most of your wheels now have a wider rim whether they are clincher or tubular wheels. What width of tyre should I use on these wider rims?

Q: Clincher or tubular tyres? Which are best?

Q: How much pressure should I pump in to my tyres?

Hubs

Q: Are your hubs durable?

Q: Do your wheels come with ceramic bearings?

Q: How long will the bearings last in your hubs?

Q: Can the bearings be replaced in your hubs?

Q: How do I service/look after my hubs?

Repairs/Wheel Servicing

Q: Do you offer wheel servicing?

Q: Can my wheel be repaired?

Q: Do you offer a crash replacement scheme on your wheels?

Q: Can I change my rear HED wheel from a Campagnolo wheel to a Shimano wheel and vice versa?

Q: Can wheel spares such as bearings and spokes be purchased from HED?

Disc Wheel Questions

Q: How do I pump up the tyres on my HED disc wheel?

Q: It appears that your disc wheels have a slightly different construction. Are there spokes underneath a cover on your disc wheels?

Q: Can I buy the “cover” that appears to be on your disc wheels?

Q: If my disc wheels goes out of true can it be re-trued/straightened?

Q: What happens if I break a spoke that is part of the HED disc wheel internal construction?

Q: Is there a maximum rider weight limit on your Disc wheels?

H3 Wheel Questions

Q: How do I pump up the tyres on my HED H3 wheel?

Q: If my H3 wheel goes out of true can it be straightened?

Q: What width of tyre should I use on the H3 wheel as I see it has a traditional, narrower 19mm wide rim?

Q: Can the alloy rim section of the H3 clincher models be replaced?

Q: Can I convert my H3 wheels from road to track use and vice versa?

Q: Can an H3 wheel be repaired?

Q: Is there a maximum rider weight limit on your H3 wheels?

Jet Wheel Questions

Q: Do the Jet wheels have an aluminium or carbon braking surface?

Q: Are Jet wheels suitable for clincher or tubular tyres?

Q: Why don’t you make a “carbon clincher” version of the Jet wheels?

Q: Your Jet wheels appear to have internal nipples. Why is this and how do I true them?

Q: The carbon section of the Jet rims seems to be slightly flexible and the surface seems to be quite unfinished. Why is this?

Q: With a deep section rim I can’t reach the tyre valve to pump air in to my tyres. How do I inflate my tyres when using deep rimmed wheels?

Q: Your Jet rims feature a wider, 23mm rim. What rim tape should I use?

Q: Is there a maximum rider weight limit on your Jet wheels?

Q: I would like to build my own wheels. Can I buy Jet rims from you?

Stinger Wheel Questions

Q: Do the Stinger wheels have an aluminium or carbon braking surface?

Q: Are Stinger wheels suitable for clincher or tubular tyres?

Q: With a deep section rim I can’t reach the tyre valve to pump air in to my tyres. How do I inflate my tyres when using deep rimmed wheels?

Q: Are the Stinger rims of a “one piece” construction?

Q: Is there a maximum rider weight limit on your Stinger wheels?

Q: How do I true a Stinger wheel? Are the spoke nipples internal or external?

Q: Your Stinger wheels appear to be wider/fatter. Are their any frame/brake compatibility issues with this extra width?

Q: I would like to build my own wheels. Can I buy Stinger rims from you?

Q: What brake pads should I use on your all carbon Stinger rims?

Ardennes Wheel Questions

Q: Do the Ardennes wheels have an aluminium or carbon braking surface?

Q: Are Ardennes wheels suitable for clincher or tubular tyres?

Q: Why don’t you make a “carbon clincher” version of the Ardennes wheels?

Q: How do I true an Ardennes wheel? Are the spoke nipples internal or external?

Q: Is there a maximum rider weight limit on your Ardennes wheels?

Q: Your Ardennes rims feature a wider, 23mm rim. What rim tape should I use?

Q: Do your Ardennes wheels still feature a Scandium rim?

Q: I would like to build my own wheels. Can I buy Ardennes rims from you?

Aerobar Questions

Q: Are your aerobars UCI legal?

Q: Are your aerobars wind tunnel tersted?

Q: Is the cable routing on your aerobars internal? If so how do I route the cables?

Q: I use electronic gears. Are your aerobars electronic gear compatible?

Q: I have lost a small part for my aerobars. Can I buy a replacement part?