All of our support & after sales options.




Our in-house servicing department is the ideal place to make sure that your wheels are running correctly. Need a wheel truing? Broken a spoke? Need the bearings replaced? Our workshop covers everything from a simple, routine service all the way through to complete wheel re-builds.


All of the questions that we get asked most frequently can be found here. If you have a query or question with regards to HED wheels then this is the place to start.



None of us like to think about crashing. In fact some of us believe that merely thinking of such events can bring them on. But, the reality is that, as nasty as it sounds, crashes and accidents can sometimes occur. It's for this reason that we try to offer some support during misfortune via our lifetime crash replacement scheme.


All of our terms and conditions of sales and use can be found here. Our privacy policy is also outlined, ensuring that your data is safe with us.


While nobody wants to use a warranty, and quality problems are very rare with HED Products, we know that your peace of mind is of ultimate importance.​ Seeing this all HED Wheels have a 5 year limited warranty period from the date of purchase.

Shipping &


Information on all of our shipping services in the UK, Europe and other countries. Our returns conditions, procedure and returns forms can also be accessed here.